The Access Equity Release team had a great time at the Mortgage Solutions Awards for Equity Release in London, November 21st 2019.
The awards recognise achievements over the last year including customer service and quality of advice.
To make the shortlist in our first year is a rare achievement and something we are incredibly proud of. We believe our success is based on our consistent quality over quantity approach to advice.
The nomination rounds off a successful awards season for our hard-working team, making the shortlist for all of our entries and taking home the title of “Equity Release Adviser of the Year 2019” from Moneyfacts.
Why Access Equity Release?
Recognition from clients and respected industry experts is well deserved and reflects on the hard work of everyone at Access Equity Release.
Unlike some in the industry, we are not restricted to a panel of lenders. Instead we prefer to offer independent advice to our clients. Our clients have a dedicated adviser from their first appointment with us through to completion. Bespoke, quality advice that is tailored to our clients’ needs is our fundamental ethos.
Our excellent customer services record also helped our team to make the shortlist. We have five star ratings on independent review sites including Google and Review Centre. Feedback helps us to continually hone our customer journey and ensure that we provide the best possible service at all times.
Of course, where equity release is not the right choice, our advisers do not recommend it. Access Equity Release advisers can also advise on other possible options including mortgages, without the need for referral. By offering holistic advice we can help our clients to identify any potential weaknesses in their financial planning.
Find out more
Equity release is a big decision. We help with clear explanations and information resources for anyone looking into equity release and later life lending. Did you know you can find video answers to frequently asked questions on our website? Follow us on social media: twitter, facebook and LinkedIn to keep up to date with news and information from our team at Access Equity Release.