At Access Equity Release we are proud of our excellent standards in customer service and quality advice. Here is just one example from a client who valued our open and thorough advice process before she decided to go ahead.
“Fifteen months ago, I investigated a lifetime mortgage. My advisor was brilliant but I decided the time wasn’t right for me to go ahead. So when I revisited the idea in November last year, I decided not to shop around but go back to the man I felt I could trust. And I wasn’t disappointed.
Knowledgeable, straightforward, reassuring and incredibly patient (I must have asked him the same questions a hundred times) he guided me through the process paying real attention to detail.
My hand was held throughout. He never failed to return a phone call and would call regularly himself just to check that things were going smoothly and I was okay with everything.
The mortgage has been completed and I am able to proceed with the outside refurbishment of my house as well as pay off my debts. At last I can use my pension for living, and even saving, rather than simply furnishing debt…
If ever I need future advice he’ll be my go-to advisor. If there were more stars to award I’d still give him the maximum.”
Want to know more?
If you would like to find out more about equity release and how it could work for your own individual circumstances, get in touch with us at Access Equity Release.
Equity Release products are complex financial services and advice is compulsory.
You may also be interested in our case study video.
Access Equity Release is a trading name of Your Mortgage Decisions Ltd which is authorised and regulated by the Financial Conduct Authority, FRN 459763.