FCA Authorised & Regulated · Reference 816029 · Equity Release Council Member
0333 000 2097  ·  Mon–Fri 9am–6pm
EQUITY RELEASE · NORTH EAST

Equity release in the
North East — specialist advice, built on trust.

Whether you’re in Newcastle, Durham, Sunderland or one of the smaller towns across Northumberland, our FCA-regulated advisers bring whole-of-market equity release advice to your door, your phone, or your screen. No office visits, no pressure, no obligation. Just honest guidance, at your pace.

No pressure
No obligation
Treated like family
We cover the North East.

Trusted · Regulated · Recognised

FCA Authorised

Ref 816029

Money Facts Award

Winner 2019, 2022

Mortgage Solutions
Specialist Lending
Award

Winner 2026

FOS Protected

Client safeguards

Independent Advice

Whole-of-market

£332m

Tax-free cash released

6,000+

UK homeowners advised

15 yrs

Specialist equity release experience

5.0

Average customer rating
LOCAL PROOF

Trusted across Tyne, Wear and Durham.

North East homeowners have been part of that story for years, from the terraces of Gateshead to the market towns of County Durham. We know this region well: strong communities, a high rate of outright home ownership among retirees, and a legacy of hard-earned homes that deserve careful advice.

"Our adviser came to the house in Chester-le-Street, explained everything without any jargon, and never once made us feel rushed. We felt like family, not a sale."
North East,

Adviser-availability note: Home visits available across Tyne and Wear, County Durham and Northumberland, alongside phone and video appointments for anyone who prefers to stay put. Loved ones welcome at every meeting.

ABOUT EQUITY RELEASE

What is equity release?
A plain-English summary.

Equity release lets homeowners aged 55+ unlock tax-free cash from their property’s value, without having to move out or make monthly repayments. The money is usually repaid when the last homeowner passes away or moves into long-term care, from the sale of the home. It’s a regulated financial product, and in the UK it can only be arranged through a qualified adviser.

Read our full guide: what is equity release

COUNTY COVERAGE

Local advice, county by county.

Tyne and Wear (Newcastle, Sunderland, Gateshead)

From the Quayside to Sunderland’s riverside, Tyne and Wear is home to generations of families who’ve owned their properties outright for decades, many in areas built on the region’s shipbuilding and engineering heritage. We often help homeowners here release equity to clear a lingering mortgage, support grandchildren, or simply enjoy retirement without financial strain, all with zero pressure and at a pace that suits them.

County Durham (Durham, Darlington)

County Durham blends the cathedral city’s period terraces with Darlington’s commuter-belt semis, popular with those who travel into Newcastle or further afield for work before retiring locally. Many Durham homeowners we speak to are mortgage-free outright owners looking to release equity for home improvements or to help loved ones onto the property ladder, a reflection of the area’s strong intergenerational ties.

Northumberland (Hexham)

Northumberland’s rural charm, from Hexham’s market town streets to the surrounding countryside, means we regularly advise on listed buildings, farmhouses, and larger rural properties where lenders need careful matching. Our whole-of-market approach means no property type is overlooked, and home visits are available even in the county’s quieter corners.

THE PROCESS

Four simple steps, zero pressure.

Our advisers work regularly with solicitors and surveyors across the North East, which helps keep things moving smoothly from offer to completion, typically within 6–8 weeks. Want to understand the full advice journey first? Speak to our specialist advisers for a complete breakdown of what to expect.

01

Initial Consultation

A friendly 15-minute chat by phone or video. No jargon, no pressure, no obligation. Loved ones are always welcome to join.

02

Tailored Research

Your dedicated adviser scans plans across the whole of the market to find one suited to you — whole-of-market, every time.

03

Transparent Recommendation

We present your options in plain English, including all the costs involved. Want to understand all the costs involved before you proceed? We'll walk you through everything.

04

Funds in Your Account

We manage the entire application from start to finish. Typical completion within 6–8 weeks.

AREAS WE COVER

Towns and villages across the region.

We provide equity release advice throughout the North East, including:

Location Icon Newcastle Location Icon Gateshead Location Icon Sunderland Location Icon Durham Location Icon Darlington Location Icon Hexham Location Icon Chester-le-Street Location Icon Washington Location Icon Morpeth

If you’re just over the border in Yorkshire, see our Yorkshire coverage for advice closer to home.

YOUR QUESTIONS ANSWERED

Equity release in the North East — your questions answered.

Yes. Our FCA-regulated advisers cover all three counties, Tyne and Wear, County Durham and Northumberland, offering home visits, phone and video appointments depending on what suits you best. Loved ones are always welcome to join the conversation.

The amount depends on your age and your property’s value, with older homeowners typically able to release a higher percentage. North East property values tend to sit below the national average, so releases are often more modest than in southern regions, but the formula and advice process remain exactly the same. See how much equity you could release for a fuller breakdown.

Yes. Rather than asking you to travel to an office, our advisers come to you, whether that’s a home visit in Sunderland or a video call from your kitchen table in Durham. The whole process can be managed by phone or video if that’s easier.

Our standard completion window is 6–8 weeks from application to funds landing in your account. Local conveyancers and surveyors across the North East are familiar with equity release transactions, which generally helps things stay on track, provided you start the process in good time.

GET STARTED

Get advice in the North East today — zero pressure.

Whatever your reason for exploring equity release, we’ll only ever recommend it if it’s genuinely right for you. Only pay if you proceed, no obligation, and always at your pace.

No pressure
No obligation
Treated like family

Access Equity Release is authorised and regulated by the Financial Conduct Authority (FCA Ref 816029). A member of the Equity Release Council. Equity release may affect your entitlement to means-tested benefits and will reduce the value of your estate. FOS Protected.